Privacy Policy

– Last updated April 7, 2021 –

We at Nicole Nelson High-Performance Consulting L.L.C. (“Nelson HPC,” “we,” “us,” or “our”) have created this privacy policy (this “Privacy Policy”), because we know that you care about how information you provide to us is used and shared.  This Privacy Policy applies to our information collection and use practices in connection with: (i) our website (the “Website”),; and (ii) the information you provide to us offline, including, without limitation, via phone and email.

Description of Users and Acceptance of Terms

This Privacy Policy applies to visitors to our Website who view only publicly-available content (“Visitors”), users who contact us through our contact forms and newsletter subscriber forms (“Subscribers”), and users who purchase a service through our website (“Clients”).

By visiting our Website, Visitors are agreeing to the terms of this Privacy Policy and the accompanying Terms & Conditions.

By contacting us through our contact forms and newsletter subscriber forms, Subscribers are agreeing to the terms of this Privacy Policy and the accompanying Terms & Conditions.  

By purchasing a service through our Website, Clients are agreeing to the terms of this Privacy Policy and the accompanying Terms & Conditions.

By providing us information offline, you are also agreeing to the terms of this Privacy Policy.

The Information We Collect and/or Receive; the Purpose of Collection and Use

In the course of operating our Website and/or interacting with you, we will collect and/or receive the following types of information:

  1. Contact Information
    When you sign up to receive our newsletter, contact us using our contact form, respond to a survey, register for a class, or purchase any service, you may be required to provide us with certain information about yourself, such as your name, address, email address, social media information, and/or phone number (“Contact Information”). The Contact Information is used to provide the requested service or information and to contact you for purposes of direct marketing of our current and future services.
  2. Billing Information
    When you wish to purchase a service, you will be required to provide certain information in addition to the Contact Information noted above.  Such information may include a debit card number, credit card number, expiration date, billing address, activation codes, and similar information (“Billing Information”). Billing Information is collected and processed by our third-party payment processor operating as our agent (see, Sharing With Third Parties). We do not directly obtain or process any Billing Information.

Additional Uses

We also use information collected pursuant to this Privacy Policy to provide our services, to process orders, to administer our rewards and promotional programs, to maintain and improve our Website and services to you, to solicit your feedback, and to inform you about our services.     

Sharing with Third Parties

We contract with other companies to perform certain business-related services. We may disclose your Contact Information and/or Billing Information to third-party companies, but only to the extent needed to enable them to provide such services, including, without limitation, technical assistance, order fulfillment, customer service, marketing assistance, payment processing, survey collection, promotional and marketing assistance, and business operations. These third-party companies will have access to your information only as necessary to perform their functions and to the extent permitted by law.

Disclosures to Public Authorities

In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose personal information to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas.

Opt-Out for Direct Marketing

You may opt out at any time from the use of your Contact Information for direct marketing purposes by emailing the instructions to this email address:  Please allow us a reasonable time to process your request.

Accessing and Modifying Contact Information and Communication Preferences

Upon request to, we will provide you with confirmation as to whether we are processing your Contact Information, and have the data communicated to you within a reasonable time. You have the right to correct, amend, or delete your Contact Information where it is inaccurate or has been processed in violation of this Privacy Policy. We may require payment of a non-excessive fee to defray our expenses in this regard.  Please allow us a reasonable time to respond to your inquiries and requests.

In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any Nelson HPC marketing email.  Clients cannot opt out of receiving transactional emails related to their account or their purchase orders. We will use commercially reasonable efforts to process such requests in a timely manner.

Information You Share on Public Online Forums

We feature, or may in the future feature, public online forums such as message boards, web logs, webinars, classes, telephone conferences, or coaching calls, user comments, chat rooms, and similar activities (“Public Online Forums”). You may voluntarily post and share information through such Public Online Forums. NONE of the information you provide through the Public Online Forums or through use of these features are protected by this Privacy Policy including any personal information.


You should think carefully before disclosing any information in any Public Online Forum.

How We Protect the Information

We take commercially reasonable steps to protect the Contact Information and Billing Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction, taking into account the risks involved in processing and the nature of such data, and in compliance with applicable laws and regulations.  Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the Information that you supply will not be intercepted while being transmitted to and from us over the internet. In particular, email sent to or from our Website may not be secure, and you should therefore take special care in deciding what information you send to us via email.  


We do not knowingly collect personal information from children under the age of 16 through our Website.  If you are under 16, please do not give us any personal information. We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce our Privacy Policy by instructing their children to never provide personal information through our Website without their permission.  If you have reason to believe that a child under the age of 16 has provided personal information to us, please contact us, and we will endeavor to delete that information from our databases.

Changes to This Privacy Policy

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy.  We may change this Privacy Policy from time to time. By accessing our Website and/or using our services after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes.  Please be aware that, to the extent permitted by applicable law, our use of the Contact Information and Billing Information is governed by the Privacy Policy in effect at the time we collect the Information. Please refer back to this Privacy Policy on a regular basis.

How to Contact Us

If you have questions about this Privacy Policy, please contact us via:
Telephone: 1 (214) 293-5838